Refund policy

At Social Beauty, customer satisfaction is important to us.

Refund & Return Policy
Due to hygiene and safety reasons, we are unable to accept returns or exchanges of cosmetic products once they have been opened, used, or tampered with.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at info@socialbeauty.ae with:
• Your order number
• A description of the issue
• Clear photos of the item received
Once reviewed and approved, we will arrange a replacement or refund where applicable.

Order Cancellations
Orders may be cancelled before they are dispatched. Once an order has been shipped, it cannot be cancelled.

Refunds
Approved refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment provider.

Contact Us
For any questions regarding returns, refunds, or your order, please contact:
Email: info@socialbeauty.ae

Thank you for choosing Social Beauty.